Last updated: April 14, 2025

At Rizkplay.com, we are committed to protecting your personal data and privacy. This Data Protection Policy outlines how we collect, use, store, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

The data controller responsible for processing your personal data is:

Rizkplay.comEmail: [email protected]

2. What Data We Collect

We may collect the following types of personal information when you use our website:

• Identification data: name, email address (if provided via contact forms)
• Technical data: IP address, device type, browser, operating system
• Usage data: pages visited, session duration, click behaviour
• Consent preferences: cookie settings and marketing consents

We do not collect sensitive personal data or financial/payment information.

3. How We Use Your Data

We collect and process your data to:

• Improve site performance and user experience
• Monitor and analyse website traffic
• Respond to user enquiries or support requests
• Ensure security and prevent misuse
• Comply with legal obligations
• (If applicable) Send marketing communications, with your consent

We only process your data when there is a lawful basis to do so (e.g. your consent, legal compliance, or legitimate interest).

4. Cookies and Tracking

We use cookies and similar technologies to analyse usage patterns and personalise content. For full details, please read our [Cookies Policy].

You can manage your preferences through our cookie banner or your browser settings.

5. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes outlined above, or as required by law. When no longer needed, data is securely deleted or anonymised.

6. Sharing Your Data

We do not sell or share your personal data with third parties for commercial purposes.

We may share data with:

• Web analytics providers (e.g. Google Analytics)
• Regulatory or legal authorities, if required
• Service providers under strict confidentiality agreements

All third parties are required to comply with data protection regulations.

7. Your Data Rights (Under GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with your local data protection authority

To exercise any of your rights, please contact: [email protected]

8. Security Measures

We implement appropriate technical and organisational safeguards to ensure the confidentiality, integrity, and availability of your data, including:

• Encrypted connections (SSL)
• Firewall and anti-bot protection
• Access controls and audit logging

9. International Transfers

We do not knowingly transfer your personal data outside the European Economic Area (EEA). If it becomes necessary, we will ensure adequate safeguards are in place (e.g. Standard Contractual Clauses).

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions about this policy or how your data is handled, please contact our Data Protection Officer at:[email protected]